Terms & Conditions

Compassionate Dental Care
Effective Date: February 13, 2026

Welcome to the website of Compassionate Dental Care (“Practice,” “we,” “our,” or “us”). By accessing or using our website (the “Site”), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use this Site.

This Site is intended for informational purposes and to facilitate communication between patients and Compassionate Dental Care. You agree to use this Site only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Site in any way that violates federal, state, or local law.
• Attempt to gain unauthorized access to secure portions of the Site.
• Submit false or misleading information through forms or booking tools.
• Interfere with the proper functioning of the Site.

The content on this Site is provided for general informational purposes only and does not constitute medical or dental advice, diagnosis, or treatment.

Use of this Site does not establish a dentist-patient relationship. A formal dentist-patient relationship is only established after an in-person consultation and completion of required documentation.

If you are experiencing a dental emergency, call 911 or contact emergency services immediately.

Our Site allows users to request or schedule appointments online.

• Appointment requests are subject to confirmation by our office.
• Submission of a booking request does not guarantee an appointment.
• We reserve the right to reschedule or cancel appointments as necessary.

Patients are responsible for providing accurate contact and insurance information.

The Site may allow submission of:

• Contact forms
• Patient intake forms
• Insurance information
• Medical or dental history information

By submitting information through the Site, you represent that:

• The information is accurate and complete.
• You have authority to provide the information submitted.

Submission of information does not guarantee treatment acceptance.

Compassionate Dental Care utilizes an AI-powered answering and communication service provided by Yobi to enhance patient communication.

By contacting us through:

• Phone
• Website chat
• SMS/text messaging
• Online booking
• Contact forms

You acknowledge and agree that:

• You may interact with an automated AI system.
• The AI system may collect, process, and store information you provide.
• AI-generated responses are informational and may not replace professional judgment.

If you prefer to speak directly with office staff, you may request a live representative during business hours.

Telephone calls to and from our office may be recorded for:

• Quality assurance
• Training purposes
• Accuracy of information
• Patient service improvement

By calling our office, you consent to call monitoring and recording in accordance with Illinois law.

By providing your mobile number and opting in, you consent to receive:

• Appointment confirmations
• Appointment reminders
• Scheduling communications
• Billing notifications
• General office communications

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP or contacting our office directly. Opting out may limit certain communication conveniences.

Compassionate Dental Care accepts:

• Cash
• Check
• Visa
• Mastercard
• American Express
• Discover
• Debit cards
• Insurance plans (as applicable)
• Self-pay patients
• Patient financing options

Insurance coverage is not guaranteed by the Practice. Patients are responsible for:

• Understanding their insurance benefits.
• Any balance not covered by insurance.
• Payment of co-pays, deductibles, or remaining balances.

Financing options are subject to third-party approval and separate terms.

We are committed to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Illinois law.

Information submitted through this Site may not always be fully secure despite reasonable safeguards. For detailed information about how we collect, use, and protect your health information, please review our Privacy Policy and HIPAA Notice of Privacy Practices.

Electronic communications, including email and web forms, may not always be secure.

While we implement reasonable administrative, technical, and physical safeguards, no system can be guaranteed 100% secure.

By using this Site, you acknowledge and accept the inherent risks of transmitting information over the internet.

All content on this Site, including but not limited to text, copy, graphics, images, videos, design elements, layout, branding elements, logos, downloadable materials, and underlying website code (collectively, the “Content”), is protected by applicable copyright, trademark, and other intellectual property laws.

Certain aspects of the website, including but not limited to website design, structure, marketing content, and licensed visual assets, are owned by or licensed to Deploy, LLC, the Practice’s webmaster and marketing company. Deploy, LLC maintains ownership rights to specific proprietary marketing materials, design elements, and related content it has created or licensed for use on this Site. Deploy, LLC also maintains and holds valid licenses for stock photography and related visual media used on the Site.

Compassionate Dental Care retains ownership of its name, logo, and practice-specific materials unless otherwise agreed in writing.

No Content from this Site may be copied, reproduced, distributed, modified, republished, uploaded, posted, transmitted, or used in any way without prior written consent from the appropriate rights holder, whether Compassionate Dental Care or Deploy, LLC, as applicable. Unauthorized use may violate intellectual property laws and result in legal action.

This Site may integrate or link to third-party services, including:

• Yobi (AI answering service)
• Google Ads
• Google Analytics
• Online scheduling tools
• Payment processors
• Financing providers

We are not responsible for the policies or practices of third-party providers. Your use of such services may be subject to their separate terms and privacy policies.

To the fullest extent permitted by law, Compassionate Dental Care shall not be liable for:

• Any damages arising from use or inability to use the Site.
• Errors or omissions in Site content.
• Unauthorized access to transmitted information.
• Reliance on information provided through AI interactions or automated systems.

Use of this Site is at your own risk.

You agree to indemnify and hold harmless Compassionate Dental Care, its owners, employees, contractors, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the Site or violation of these Terms.

These Terms & Conditions are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts located in Illinois.

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Compassionate Dental Care
261 N Randall Rd #101
Lake in the Hills, IL 60156
Phone: (847) 854-7645
Email: [email protected]